1poki Privacy Policy — Your Data, Our Responsibility

1 Introduction

1poki (https://1poki.net) takes your personal privacy very seriously. This privacy policy explains what information we collect, how we use it, and the measures we take to keep your data secure.

When you 1poki by using the platform — whether registering, playing games, making payments, or contacting us — you are considered to have voluntarily agreed to this privacy policy. Please read it carefully in full.

Parts of this policy have been written in Bengali for ease of understanding. However, in the event of any ambiguity, the English version shall prevail. Feel free to reach out to our support team with any questions.

2 What Information We Collect

1pokiBelow is a breakdown of the information you provide on - and what our system collects automatically. We only gather what is strictly necessary to deliver our services.

We will never ask for your full bank PIN, password, or one-time OTP. Any such request should be treated as a fraudulent communication.

3 How Your Information Is Used

1poki Your information is used for specific, legitimate purposes only. We never process your data unnecessarily. The primary use cases are outlined below:

• To complete account registration and identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To provide gaming services, bonuses, and promotional offers.
• To prevent fraud, money laundering, and other illegal activities.
• To ensure the security and stability of the platform.
• To provide customer service and technical support.
• To comply with legal and regulatory obligations.
• To deliver a personalized experience tailored to your preferences.
• For research to support platform improvements and new feature development.

Your prior consent will be obtained before sending you any marketing emails or SMS. You can withdraw this consent at any time.

4 Who Your Information Is Shared With

1poki does not sell your personal information. However, limited data may be shared with certain trusted parties as necessary to operate our services:

• Payment Provider: For verifying transactions through payment gateways such as Mobile Pay, Nagad, and Rocket.
• Game Provider: Third-party game software providers — gameplay-related data only.
• KYC Partner: Trusted third-party agencies for identity verification.
• Law Enforcement: Information required under a court order or legal obligation.
• Audit & Compliance: For regulatory verification by the licensing authority.

With each third-party organization 1pokihas a Data Processing Agreement (DPA) in place, ensuring all parties adhere to the same privacy standards.

5 Cookie Policy

1poki The website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Performance Cookies: To analyze platform speed and performance.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage or clear cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not work properly.

6 Data Retention Period

1poki Your data is never retained longer than necessary. Retention periods are determined based on the type of information:

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

7 Security Measures

Protecting Your Data 1poki Multiple layers of security are maintained, with data protection ensured from both technical and organizational standpoints:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available to protect your account.
• Regular security audits and penetration testing are conducted.
• Server firewall and DDoS protection are actively in place.
• Automatic alerts are triggered when unusual login activity or suspicious behavior is detected.
• Regular data protection training is provided for all staff.

8 Your Rights

1poki's privacy policy grants you several important rights over your personal data. We respect these rights and are committed to assisting with any request:

To exercise these rights, please email us at (support@1poki.net) or visit our Help Center. We typically respond to requests within 30 days. For complex cases, it may take longer, but you will be notified in advance.

9 Minor Protection

1poki Exclusively for individuals aged 18 and above. We do not collect or process data from anyone under 18 under any circumstances. Age is verified during the registration process.

If we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information. If a parent or guardian suspects their child has created an account, please contact us right away.

10 Policy Updates

1poki This privacy policy may be updated from time to time. When changes are made, we will take the following steps:

• A notification will be sent to your registered email at least 14 days before any changes take effect.
• A clear notice of any changes will be displayed on the website's homepage.
• The "Last Updated" date at the top of the page will be revised.
• Re-consent may be required for significant changes.

Continued use of the platform after any policy update will be taken as your acceptance of the revised terms. If you object to any changes, please contact support to close your account.

11 Contact Us

For any questions, requests, or concerns regarding our Privacy Policy, feel free to reach out. Our dedicated privacy team is always here to help.

When reaching out to us, sharing your account ID and relevant details will help us resolve your issue faster. We believe that long-term relationships are built on transparency and trust.